Returns Management
What it does
Cross-border returns with duty drawback calculations. When returned goods re-enter the origin country, you may be eligible for a refund of duties paid on the original import. POTAL calculates potential drawback amounts and generates return documentation.
How to use it
Initiate return
POST /api/v1/returns/process with the original shipment details.
Calculate drawback
The response shows eligible duty drawback amounts.
Generate return docs
Required customs documentation for the return shipment is generated.
Track the claim
Monitor the duty drawback claim status through the dashboard.
API Reference
/api/v1/returns/processRelated Features
Generate commercial invoices, packing lists, and certificates
Get the full import cost including duties, taxes, fees, and shipping
Look up MFN, MIN, and AGR duty rates for 240 countries
Real-time shipment tracking with carrier event integration
Compare rates across 8 carriers including DHL, FedEx, UPS